We proactively assess how your EPM platform is really performing.

This includes:

• System Health Reviews

• Deep EPM diagnostics (Pro & Enterprise)

• Licence value and usage checks

• Process efficiency reviews

The goal isn’t change for its own sake but clarity on what’s working, what isn’t and where value is being lost.

PG Care ensures your EPM roadmap evolves with your business.

Through strategy alignment sessions and quarterly reviews, we help you:

• Reassess priorities as the business changes

• Identify where existing models can be extended

• Decide what to build next, and what to avoid

Clients on PG Care gain access to:

• PG events and practitioner-led sessions

• Innovation showcases for vendor and Propriety solutions

• A growing PG Care community

This keeps teams current with new functionality, emerging best practice and real-world use cases, without relying on vendor marketing alone

PG Care provides structured, reliable technical support without dependency on a single individual.

This includes:

• Application support hours (scaled by plan)

• User, administrator and developer training

• Ongoing documentation and knowledge transfer

Beyond break-fix support, PG Care includes consulting capacity for:

• Enhancements and optimisation

• New reporting or planning requirements

• Month-end and planning-cycle confidence support

This ensures your platform supports decision-making when pressure is highest.

Every Pro and Enterprise PG Care client is assigned a dedicated Success Manager, typically the consultant who led the original delivery.

This ensures:

• Deep knowledge of what was built and why

• Relationship continuity

• Faster, more confident decision-making